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Frequently Asked Questions

This section answers some of the popular questions we get asked. If you don't see your question answered, please contact us.

What are the benefits of having my vehicle valeted?
Do I need to provide electricity and water when you come to do my valet?
What kind of finish do you give?
Are you mobile?
Is your company insured?
How far do you travel?
What are the extra fuel fees?
How long does it take to clean my vehicle?
What if it rains?
What products do you use?
What payment methods do you accept?
Do you charge VAT?
What are your operating hours?
Are there restrictions on where you carry out my valet?

 

What are the benefits of having my vehicle valeted?

The main benefit in having your vehicle valeted is to help maintain it's value. If you're selling your vehicle and it has not been cleaned for some time, having it valeted will increase it's value and sale potential by hundreds of pounds.

 

Do I need to provide electricity and water when you come to do my valet?

No. Our vans are fully equipped with their own power and water supply on board.

 

What kind of finish do you give?

We aim to get your car as clean and immaculate as possible, giving showroom results. Your vehicle will be finished to a sales spec as if you had just bought your vehicle from a showroom.

 

Are you mobile?

Yes, we are fully mobile with self sufficient vans, we come to you which is much more convenient as you don't have to do any traveling. We can clean your vehicle at home or at your place of work. If you require the full total car care protection then we take your car to our workshops as this has to be done in a dust free environment.

 

Is your company insured?

Yes we have public liability insurance and are fully insured.

 

How far do you travel?

For general Valeting, we cover: Hampshire, Surrey, Wiltshire and Dorset. We cover a 20 mile radius of Winchester in Hampshire. We can travel outside this area but this will incur extra fees to cover fuel.

 

What are the extra fuel fees?

Extra fuel fees cover the cost of fuel if you are outside our normal 20 mile operating area of Winchester. Within this 20 mile radius there is no extra fee.

  • Up to 25 mile radius: Extra £10
  • Up to 45 mile radius: Extra £20
  • Up to 60 mile radius: Extra £30

Call us and tell us where you are located and we will tell you how far away you are and if you are inside or outside our zone.

 

How long does it take to clean my vehicle?

We can give you an estimated time over the phone or by email but we will not know an exact time until we have seen the vehicle.

 

What if it rains?

If it rains, or other adverse weather conditions prevent your valet being carried out, we will contact you to advise and to rearrange for another suitable time.

 

What products do you use?

We use Autoglym and Autosmart for all our cleaning materials. These companies have an excellent range of products that we enjoy using. They are certainly not the cheapest but give fantastic results.

 

What payment methods do you accept?

We accept cheques and cash on the day. Alternatively, you can set up an account with us.

 

Do you charge VAT?

We are not a VAT registered company so we do not charge our customers VAT.

 

What are your operating hours?

We operate Monday to Friday. Saturday and Sundays are available on special requests.

 

Are there restrictions on where you carry out my valet?

Unfortunately, there are some restrictions for safety and insurance reasons; please raise any concerns when you call to book. Also, sometimes permission needs to be granted for valeting to be carried out at clients' premises, car park or other location. It is your responsibility to obtain any such permission from the owner / operator of the premises or car park. Any fines, clamps or parking charges will need to be reimbursed from you if permission is not obtained.

Check out our services for all makes and models.

Call Hampshire Valeting Services NOW on 07989 830 417

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Hampshire Valeting Services use
Autoglym & Autosmart products

Site last updated: 26-Jul-2011
Copyright 2008
 

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